Privacy Policy
The Data Controller of http://www.spinuk.com is Spin UK Limited
Our Contact Details
Name: Spin UK Limited
Address: Oak House, Everoak Industrial Estate, Bromyard Road, Worcester, WR2 5HP
Phone Number: +44 1905 749300
Email: mail@spinuk.com
Last Revised: 4 November 2020
The type of Personal Data we collect
We currently collect and process the following information:
a) Name
b) Contact information including email address and telephone number
c) Demographic information such as address and postcode
g) Customer financial information
How we collect Personal Data
1) Completion of Online Forms
Our Website uses forms to collect contact information (including the Personal Data detailed above). This information is provided to us directly by you so that you can make an enquiry or request information. The information we require from you may be indicated on the form as mandatory. It helps us if you provide the other information we ask for, but you are under no obligation to do so
2) By Verbal Enquiry
You call us, visit us or meet with us and offer the information verbally so that we may assist you with your enquiry
3) Use of Cookies
Cookies are small text files placed on your device while visiting certain sites on the Internet and are used to identify the device you are using. They can only be read by the website that places them on your device. The majority of web browsers accept cookies, but you can usually change the browser settings to restrict or block all cookies if you wish. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Please note that if you do not accept cookies, you may not be able to use certain functions and features of our site
4) Analytics Providers
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html
We use the information received from Google Analytics only to improve services on this site. We do not combine the information collected through the use of Google Analytics with any personally identifiable information
Social Media
If you share any of our social media content, following or tweeting about us on Twitter, liking or following our posts on LinkedIn, etc, those social networks will record your actions and may set a cookie for that purpose. However, as is the case for all third-party cookies, we cannot access those cookies, just as any third parties cannot access any cookies we were to set.
We use analytical information gained from social networks, such as post interactions, etc, in order to improve our social media output. However, the information we use is not linked to any personally identifiable information.
What does Spin UK Limited do with your Personal Data?
Spin UK Limited will process the Personal Data provided hereunder only as set out in this Privacy Statement. Where the processing of your Personal Data is based on a legal obligation, details are contained in Section A below. Where the processing of the Personal Data is based on a contractual obligation, further information can be found in Section B below.
We use the Personal Data gathered for the following purposes:
a) To deliver the information you request.
b) To enable you to apply for posts or other marketing activities.
c) To provide you with further information that you may be interested in.
d) To deliver the products or services you have requested from us.
How long will Spin UK Limited store your Personal Data?
Unless we explain otherwise to you, we’ll hold your Personal Data based on the following criteria:
a) For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations.
b) For as long as we provide goods and/or services to you and then for as long as warranty periods, and/or
c) Retention periods in line with legal and regulatory requirements or guidance.
Where will my Personal Data be processed?
Data supplied to Spin UK Limited will be processed within the UK office address as detailed above. Spin UK Limited has affiliates within, as well as outside of, the European Economic Area (the “EEA”). As a consequence, whenever Spin UK Limited is using or otherwise processing your Personal Data for the purposes set out in this Privacy Statement, Spin UK Limited may transfer your Personal Data to countries outside of the “EEA” including to such countries in which a statutory level of data protection applies that is not comparable to the level of data protection within the EEA. Whenever such a transfer occurs, it is based on the Standard Contractual Clauses in order to provide that your Personal Data is subject to a level of data protection that applies within the EEA.
This website may contain links to websites outside of the EU. Spin UK Limited is not responsible for the privacy practices or the content of other company websites. Therefore, we recommend that you carefully read the privacy statements of all sites you visit.
Lawful Basis for Processing Data
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) We have a contractual obligation.
(b) We have a legal obligation.
How we Secure, Store and Retain your Data
We follow generally accepted standards to store and protect the Personal Data we collect, both during transmission and once received and stored, including utilisation of staff practice, policy and encryption where appropriate.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your Personal Data.
Your right to rectification – You have the right to ask us to rectify Personal Data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your Personal Data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your Personal Data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your Personal Data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the Personal Data you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us either using the website contact form or via the details provided at the top of this page, if you wish to make a request.
How to Complain
If you have any concerns about our use of your Personal Data, you can make a complaint to us using the website contact form or via the details provided at the top of this page. We will respond to all requests, enquiries or concerns within thirty (30) days.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Access to your Data
You can request from Spin UK Limited at any time information about which Personal Data Spin UK Limited processes about you and the correction or deletion of such Personal Data. Please note, however, that Spin UK Limited can delete your Personal Data only if there is no statutory obligation or prevailing right of Spin UK Limited to retain it. Kindly note that if you request that Spin UK Limited delete your Personal Data, you will not be able to continue to use any Spin UK Limited service that requires Spin UK Limited’s use of your Personal Data.
If Spin UK Limited uses your Personal Data based on performing a contract with you, you may further request from Spin UK Limited a copy of the Personal Data that you have provided. In this case please contact us and specify the information or processing activities to which your request relates. Spin UK Limited will carefully consider your request & discuss how it can best fulfil it.
Requirements to Protect Children’s Privacy
We do not intend for our website or online services to be used by anyone under the age of 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us using the website contact form or via the details provided at the top of this page.
Section A
Where Spin UK Limited uses my Personal Data based on a Legal Obligation.
Spin UK Limited need to keep financial and other records; some are required by law for tax recording and communication with HMRC. These include VAT information, PAYE, NIC, Accounting and company law purposes.
In case Spin UK Limited is required to retain your Personal Data for legal reasons, your Personal Data will be restricted from further processing and only retained for the term required by law.
Section B
Where Spin UK Limited uses my Personal Data based on a Contractual Obligation.
If you order goods or services from Spin UK Limited, Spin UK Limited will use Personal Data that you provide, usually (a subset of) your name, (email) address, telephone number, company name and address, job title and role and, if payment is to be made to/from Spin UK Limited, bank details only to process your order or to provide the requested goods or services. This may include taking the necessary steps prior to entering into the contract, responding to your related enquiries, providing you with shipping and billing information, and to process or provide customer feedback and support. This may include contact forms, emails, or telephone.
We may communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account, to send you notice of payments, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing related but merely required for the relevant business relationship.
Changes to this Privacy Notice
We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website – https://www.spinuk.com